Resume
Experience
Surgical Information Systems
2021 - 2023
SENIOR MARKETING MANAGER
Digital Strategy: Planned, developed, and contributed to the execution of comprehensive digital marketing strategy and campaign roadmaps on a quarterly basis. Meticulously tracked and reported on key performance indicators (KPIs) to drive data-driven decision-making, ensuring the success of initiatives.
Website Transformation: Accomplished the successful redesign of company website which resulted in a 33% increase of YOY website sessions. Consistently maintained, updated, A/B tested, and analyzed the website to ensure its optimal performance, growth, and user experience.
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Lead Generation: Implemented sales tools, enhanced paid ads, improved website SEO and optimized landing pages which elevated efficiency and facilitated over 27% more YOY demo bookings for the sales team.
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Data Analysis: Leveraged marketing tech stacks and built dashboards that connect and analyze multi-channel data. This eliminated more than one work week annually of manual data pulling for other team members and unlocked valuable business insights to enhance team decision making.
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Agency Management: Direct management of 4-person media agency team and 60K annual budget to execute paid ad management, SEO analysis, and coordination of other activities for enhanced brand visibility, digital expansion and lead conversions.
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Project Management: Led planning of a customer portal project involving 20+ stakeholders. Facilitated collaboration, milestone tracking, and alignment with objectives, ensuring successful delivery of a user-friendly digital customer platform.
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Email Strategy: Owned email campaign strategy, list segmentation, deployment, and database upkeep for 60,000+ contacts, resulting in the annual distribution of over 300 emails and 15% increased click rate, effectively nurturing prospects and driving upsell opportunities with current clients.
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CRM Administration: Managed HubSpot CRM of 60,000+ contacts while addressing integration errors with Salesforce for seamless campaign metric coordination.
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Event Coordination: Developed automated Power BI dashboard for events manager to utilize real-time customer data, driving 8 targeted in-person events across the U.S. tailored to product segments and strategic locations, fostering heightened customer product adoption.
ADM Investor Services, Inc.
2016 - 2021
DIGITAL MARKETING MANAGER (2020 - 2021)
MARKETING SPECIALIST (2018 - 2020), MARKETING ASSISTANT (2016 - 2018)
Website Redesign: Heavy involvement in redesign of four ADM Investor Services websites as well as maintenance responsibilities including front-end development, creative content, and reporting.
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Reporting: Created KPI and ad-hoc reports to assist sales and marketing teams in making smart, data-driven decisions across websites, social and email marketing.
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Email Marketing: Built automated drip campaigns in HubSpot that instantly began nurturing new leads to keep prospects warm for sales team.
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Project Management: Led small teams to implement cross-departmental data modeling projects that provided powerful, responsive insights.
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Social Media: Guided strategy and produced creative content for Twitter, YouTube, LinkedIn and Facebook social media channels.
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Visual Content: Designed various banners, print ads, infographics, videos, email imagery and presentations with Adobe Creative Cloud software.
Education
2011 - 2015
Indiana University
Bachelor of Science in Public Affairs
Bloomington, Indiana
While studying at Indiana University (go Hoosiers!) my passion for nature led my studies where I earned a degree in environmental management. I learned about everything from the circadian rhythm of a moth to community management and environmental policy. It also allowed me to nurture other skills that more closely apply to my love of marketing: community engagement, meticulous experimentation, efficiency whenever possible, project coordination and creative problem solving.
Expertise
Tech Stack
Microsoft Basics:
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Excel
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PowerPoint
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Word
Website Development:
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WordPress
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HubSpot
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Wix
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Sitefinity
Email Platforms:
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HubSpot
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Constant Contact
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MailChimp
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Salesforce
CRM Management:
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HubSpot
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Salesforce
Data Insights:
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HubSpot
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MS Power BI
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Google Analytics
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Hootsuite
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Brandwatch
Content Tools:
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Adobe Photoshop
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Adobe Illustrator
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Adobe InDesign
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Adobe Premiere Pro
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Final Cut Pro
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Canva
Top Soft Skills
Collaboration
Problem Solving
Communication
Leadership
Creativity
Emotional Intelligence