Resume
Experience
Surgical Information Systems
2021 - 2023
SENIOR MARKETING MANAGER
Digital Strategy: Planned, developed, and contributed to the execution of comprehensive digital marketing strategy and campaign roadmaps on a quarterly basis. Meticulously tracked and reported on key performance indicators (KPIs) to drive data-driven decision-making, ensuring the success of initiatives.
Website Transformation: Accomplished the successful redesign of company website which resulted in a 33% increase of YOY website sessions. Consistently maintained, updated, A/B tested, and analyzed the website to ensure its optimal performance, growth, and user experience.
Lead Generation: Implemented sales tools, enhanced paid ads, improved website SEO and optimized landing pages which elevated efficiency and facilitated over 27% more YOY demo bookings for the sales team.
Data Analysis: Leveraged marketing tech stacks and built dashboards that connect and analyze multi-channel data. This eliminated more than one work week annually of manual data pulling for other team members and unlocked valuable business insights to enhance team decision making.
Agency Management: Direct management of 4-person media agency team and 60K annual budget to execute paid ad management, SEO analysis, and coordination of other activities for enhanced brand visibility, digital expansion and lead conversions.
Project Management: Led planning of a customer portal project involving 20+ stakeholders. Facilitated collaboration, milestone tracking, and alignment with objectives, ensuring successful delivery of a user-friendly digital customer platform.
Email Strategy: Owned email campaign strategy, list segmentation, deployment, and database upkeep for 60,000+ contacts, resulting in the annual distribution of over 300 emails and 15% increased click rate, effectively nurturing prospects and driving upsell opportunities with current clients.
CRM Administration: Managed HubSpot CRM of 60,000+ contacts while addressing integration errors with Salesforce for seamless campaign metric coordination.
Event Coordination: Developed automated Power BI dashboard for events manager to utilize real-time customer data, driving 8 targeted in-person events across the U.S. tailored to product segments and strategic locations, fostering heightened customer product adoption.
ADM Investor Services, Inc.
2016 - 2021
DIGITAL MARKETING MANAGER (2020 - 2021)
MARKETING SPECIALIST (2018 - 2020), MARKETING ASSISTANT (2016 - 2018)
Website Redesign: Heavy involvement in redesign of four ADM Investor Services websites as well as maintenance responsibilities including front-end development, creative content, and reporting.
Reporting: Created KPI and ad-hoc reports to assist sales and marketing teams in making smart, data-driven decisions across websites, social and email marketing.
Email Marketing: Built automated drip campaigns in HubSpot that instantly began nurturing new leads to keep prospects warm for sales team.
Project Management: Led small teams to implement cross-departmental data modeling projects that provided powerful, responsive insights.
Social Media: Guided strategy and produced creative content for Twitter, YouTube, LinkedIn and Facebook social media channels.
Visual Content: Designed various banners, print ads, infographics, videos, email imagery and presentations with Adobe Creative Cloud software.
Education
2011 - 2015
Indiana University
Bachelor of Science in Public Affairs
Bloomington, Indiana
While studying at Indiana University (go Hoosiers!) my passion for nature led my studies where I earned a degree in environmental management. I learned about everything from the circadian rhythm of a moth to community management and environmental policy. It also allowed me to nurture other skills that more closely apply to my love of marketing: community engagement, meticulous experimentation, efficiency whenever possible, project coordination and creative problem solving.
Expertise
Tech Stack
Microsoft Basics:
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Excel
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PowerPoint
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Word
Website Development:
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WordPress
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HubSpot
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Wix
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Sitefinity
Email Platforms:
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HubSpot
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Constant Contact
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MailChimp
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Salesforce
CRM Management:
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HubSpot
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Salesforce
Data Insights:
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HubSpot
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MS Power BI
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Google Analytics
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Hootsuite
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Brandwatch
Content Tools:
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Adobe Photoshop
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Adobe Illustrator
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Adobe InDesign
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Adobe Premiere Pro
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Final Cut Pro
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Canva
Top Soft Skills
Collaboration
Problem Solving
Communication
Leadership
Creativity
Emotional Intelligence